MICROSOFT DYNAMICS
CUSTOM DEVELOPMENT
Services > Software Development > Microsoft Dynamics
Most organisations using Microsoft Dynamics aren't getting everything they need from it. Not because Dynamics is inadequate — but because their operation is too specific, too complex, or too regulated for out-of-the-box configuration to handle properly.
The result is a platform that staff work around rather than with. Manual data entry between systems that should talk to each other.
Field teams carrying clipboards because the mobile experience doesn't work in the conditions they operate in. Workflows that exist outside Dynamics because nobody could make Dynamics handle them.
Custom development changes that. We build the extensions, mobile applications, and integration layers that make Dynamics behave like it was designed specifically for how your business operates — not like a generic platform you're fitting your operation around.
Why Scaffold?
We are not a HubSpot reseller. We don't sell licences and we're not incentivised to keep you inside HubSpot's ecosystem.
We are not a Microsoft partner in the conventional sense. We don't resell Dynamics licences or deliver generic implementations. We build custom software — and when that custom software extends or integrates with Dynamics, we do it as a development team that understands both the platform and the operational environment it's working in.
The distinction matters most in regulated and operationally complex environments, where a Dynamics extension that behaves unexpectedly, or a mobile application that loses data when it goes offline, has consequences that go well beyond a support ticket.
ISO 27001:2022 certified. Headquartered in Belfast, working across the UK and Ireland.
Microsoft Dynamics: How we work
Every engagement starts with understanding how your operation actually uses Dynamics before we propose anything. Most of the problems we inherit were caused by someone building before they understood the process properly. We don't repeat that mistake.
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When Dynamics configuration reaches its ceiling, we build server-side plugins, custom workflows, and PCF controls that extend what the platform can do. Tailored to your specific processes — not generic solutions that require you to change how you work to fit the software. We work across Dynamics 365 Sales, Field Service, Business Central, and Customer Service.
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Field teams don't always have signal. Warehouses have dead zones. Sites have restricted connectivity. We build offline-first mobile applications that capture everything the job requires — compliance checklists, customer signatures, photo evidence, parts logging, inspection records — and sync cleanly to Dynamics when connectivity returns. iOS and Android. Built for gloves, for bright sunlight, and for the conditions field operatives actually work in. No data loss, no duplicate entries, no manual reconciliation.
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Bidirectional data flows between Dynamics and your other operational systems — ERP platforms, logistics software, government APIs, laboratory systems, custom-built operational tools. We build reliable, auditable integration layers that keep your systems in sync without manual reconciliation. When a sync fails, it fails visibly and with enough information to diagnose it quickly.
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Self-service portals built on Dynamics data — giving clients, suppliers, or partners visibility of the information they need without exposing your internal system. Designed around the specific workflows and access requirements of your external stakeholders rather than a generic portal template.
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Moving data into Dynamics from a legacy system, or upgrading from an older Dynamics version, carries real operational risk if it isn't planned properly. We map dependencies, validate data quality, and execute migrations methodically — your operation continues without disruption throughout. Every step is documented, tested, and signed off before it goes live.
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Inherited a Dynamics environment that's grown complex, inconsistent, or unmaintainable? Customisations that nobody wants to touch. Integrations set up years ago by someone who no longer works there. We assess the architecture, document what exists, identify risk and redundancy, and produce a clear remediation plan — before it becomes a larger and more expensive problem.
Clients we’ve helped
Not running Dynamics? The same problems apply.
The situations that bring businesses to us — platforms that staff work around, field teams without proper mobile tooling, systems that don't talk to each other, integrations nobody fully understands — are not unique to Microsoft Dynamics.
We work across the full enterprise platform landscape: HubSpot, Salesforce, legacy ERP systems, and custom-built operational platforms that predate modern integration standards. We also build greenfield mobile applications for field teams that have no existing platform to extend.
The platform is rarely the problem. The problem is that the implementation was never built properly for how the business actually operates. That's what we fix.
